Service Request

Need wide format printer repair and maintenance? RPG is here to help! Get the most from your equipment with our maintenance services and printer repair, which include best practices, trained and certified technicians, as well as industry leading response times.

Our experienced team provides hardware and software support on most types of wide format printing and scanning equipment. Every technician receives training from manufactures such as HP, KIP, Oce and Xerox.

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Our expert technicians have years of experience repairing and servicing wide format devices. They have the tools and experience to diagnose problems, interpret error messages, and disassemble units for cleaning and replacement. You can rest assured that they will repair your plotter quickly,

We help you protect your investments and maximize up-time. The better you maintain your devices, the better they’ll perform and the longer they’ll last. One of the best ways to protect your investment is with our certified and trained technicians.

What’s important to you is important to us, and that means keeping downtime down and up-time up. If our standard programs and tiers of service aren’t quite right for you, let us know. We believe customer service is about you and what you need. We’re happy to discuss custom maintenance and support services to handle your printer repair and maintenance. Check out our service and supplies options to see how we can help keep you equipment running.

Use this form to submit a service request. Please provide us information about your equipment and the problem. You can also email us your questions at service@rpg.com. Prefer speaking on the phone? Call us at (800) 521-6319.