Privacy Policy

Overview

This Privacy Policy discloses the privacy practices of RPG Squarefoot Solutions. This Policy applies solely to information collected through this website and not to any other information you provide to us through offline transactions.

Please also visit our Terms & Conditions, which establish the terms of use for our site, disclaimers, and limitations of liability governing the use of our website. By using our site, you consent to the terms and conditions set forth in this Policy and the Terms & Conditions page.

This Policy is intended to notify you of what information we collect, how we collect your information, and how we use your information.

What Information We Collect

RPG Squarefoot Solutions is the sole owner of the information collected on this site. We will not sell, share, or rent this information to anyone outside of RPG Squarefoot Solutions. We collect information that may or may not directly identify you. We collect the following categories of information:

• When you register online, we collect your name, email address, and company information (e.g., billing information), then assign your company a username and password. You will be required to change your password the first time you log in.
• When you place an online order, we collect your name, tax ID, phone number, email and shipping addresses, and credit card information.
• When you visit and navigate our site, click on third-party links provided on our website, or open our emails, we collect technical information about your use of our site, including IP address, device identifier, and viewing information.

No Use By Children

We do not collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old. By using this site, you represent that you are not under 13 years of age.

How We Collect Your Information

Direct Collection

To access certain portions of this site, including prices, a user must first complete the registration process. During registration, a user is required to submit their contact information (including name, mailing address, shipping address, email address, phone number, and pertinent company information). This information is used to contact the user regarding full access to the products, information, and services provided by our website.

Indirect Collection

As part of the standard operation of our website, we may collect or obtain certain non-personal information from you, including, but not limited to, your browser type (e.g., Google Chrome or Safari), operating system (e.g., Windows or Macintosh), internet service provider, IP address, website visited, and the domain name from which you accessed the website (e.g., google.com). In addition, we may collect information about your browsing behavior, such as the date and time you visit our website, the areas or pages of our website that you visit, the amount of time spent viewing our website, the number of times you return to our website, and other click-stream data.

Cookies

We may use cookies to collect this information, which may be combined with your personal information. A cookie is a small text file stored on your device that enables us to recognize your computer when you return to our website. You are always free to decline cookies through your browser settings; however, doing so may limit your future user experience.

Links To Other Websites

Our website contains links to third-party websites. RPG Squarefoot Solutions is not responsible for the privacy practices of these sites. We encourage you to be aware, when leaving our site, that the privacy statements of the websites you visit and how they handle personally identifiable information are not the responsibility of RPG Squarefoot Solutions. This privacy statement only applies to information collected digitally at this website.

Newsletter

If you wish to subscribe to our newsletter, we ask for the following contact information:

• Your name
• Company name
• Email address
• Mailing address
• Phone number

How We Use Your Information

Any information we collect from you may be used in one of the following ways:

• To personalize your website experience
• To improve our website
• To improve customer service
• To process transactions
• To communicate with our users by phone or email

The email address you provide upon registration will be used for:

• Communication regarding transactions, including confirmation of receipt of order and tracking information
• Marketing communications to provide you with future product information (you may unsubscribe from marketing emails using the unsubscribe feature contained in the emails)

Security

RPG Squarefoot Solutions is committed to ensuring that your information is secure. When you submit sensitive information via this site, your information is protected both electronically and offline. Whenever we collect sensitive information, including, but not limited to, credit card data, that information is encrypted and transmitted to us in a secure fashion. You can verify this by looking for the lock icon in the address bar and “https” at the beginning of our web address.

While our electronic data is encrypted to protect sensitive data, we also take steps to protect your information offline. Only employees who need the information to perform specific jobs (e.g., billing or customer service) have access to personal information. The computers and servers that store personally identifiable data are kept in secure environments.

Although we have these data security safeguards in place, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your information, we cannot ensure or warrant the security of any information you transmit to us or from our services, and you do so at your own risk.

Disclosure Required By Law

RPG Squarefoot Solutions will disclose your personal information without notice only if required to do so by law.

Changes To This Policy

We may change this Policy from time to time, so please check back occasionally. If we significantly change our collection, use, or disclosure practices, we will send you a notice by email if you have provided us with an email address.

Contact RPG

If you have any questions about this Privacy Policy, please contact us at info@rpg.com or (800) 521-6319, or write to Reprographic Products Group, Inc., 8306 Patuxent Range Rd, Suite 115, Jessup, MD 20794.