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Service & Supplies

Printer Service & Supplies That Keep You Running

Your Partner In Printer Maintenance And Supplies

Certified technicians, proactive maintenance, and automated supply ordering — so your printers and plotters stay productive without adding headcount.

  • CertifiedOn-site technicians
  • All MakesHP, Xerox, KIP, Océ & more
  • BrandedParts & supplies only
Printer Down?Reach our service team the fastest way for you.
Call(800) 521-6319 Emailinfo@rpg.com Submit A Request Online →

Imagine a team of experts in printer maintenance and repair who also help identify training opportunities for your operators. With RPG, you increase productivity by monitoring and managing your equipment — without increasing headcount.

We work with you to establish performance benchmarks, pinpoint areas for improvement, and keep your printers operating smoothly. That proactive approach controls operating costs and frees up internal resources.

Seamless PrintingDay In, Day Out

Less Downtime

Rapid-response on-site repair plus predictive maintenance that stops breakdowns before they happen.

Controlled Costs

Service plans and cost-per-copy options that make printing a predictable line item.

Freed-Up Teams

We handle the complexities of printer management so your staff can focus on core work.

RPG technician servicing a wide format printerCertified on-site technicians
Repair & Maintenance

Downtime Kept To A Minimum

Our certified technicians provide on-site repairs for a wide range of office and wide format equipment, with flexible, rapid-response options and hardware replacement to suit your needs. Customize your service agreement and schedule repairs online, by email, or by phone.

  • Rapid-Response RepairOn-site service for HP, Xerox, KIP, Océ, and most makes and models.
  • Predictive MaintenanceWe monitor condition and performance to prevent breakdowns before they occur.
  • Fewer, Smarter Service VisitsMinimize maintenance frequency and cut unnecessary expenses.
  • Branded Parts OnlyGenuine parts for peak performance and reliability.
Equipment Service Contracts

Choose The Plan That Fits

Avoid the high cost of unexpected failures. Routine and predictive maintenance extend the life of your printers and plotters.

All-Inclusive

Comprehensive Service Plan

  • Service, labor, parts, and supplies
  • One competitive monthly rate
  • Free delivery, setup, and basic installation
  • Training included

Best for: busy offices and production environments that want predictable costs and full coverage.

Pay As You Go

Cost Per Copy

  • Reliable equipment without a large commitment
  • A minimal per-copy fee
  • Service and support included
  • Scales with your actual usage

Best for: small offices and teams with lower print volumes.

Project Billing Systems

Recover Every Print Cost

A complete print management and cost recovery solution for businesses running both multifunction printers and large format equipment.

Simplify Invoicing

Move beyond traditional bookkeeping with streamlined invoicing.

Boost Cash Flow

Bill print costs back to projects faster and more accurately.

Gauge Profitability

See the true profitability of contract projects.

Support Planning

Robust data for planning in complex printing environments.

Training With Every Installation
Plus refresher courses & new-staff sessions
Operator Training

New Equipment, No Setbacks

Purchasing a new printer or scanner is just the beginning. Our certified technicians deliver comprehensive training on the equipment, software, printing methods, and essential processes — so your team is productive from day one.

  • Thorough Installation TrainingEquipment, software, and print workflows covered.
  • Refresher & New-Staff CoursesOngoing sessions keep proficiency high as your team changes.
Ink cartridges being installed in an HP DesignJet printerNew, branded supplies
Automated Supply Ordering

The Right Supplies, Right When You Need Them

Let RPG manage your printer supplies — delivered exactly when and where they’re needed. Automation reduces costs, minimizes human error, and saves valuable time.

  • Automatic Ordering & DeliverySupplies arrive before you run out.
  • Complete Order VisibilityAccurate supply management with full order-status tracking.
  • Branded & New TonerEvery replacement is genuine, new product.
  • Lower Inventory & OverheadFree up working capital for better financial efficiency.
HP, Xerox, KIP and Océ logos

We Service Most Makes & Models

Certified service for printers and scanners from major manufacturers, including HP, Xerox, KIP, and Océ.

RPG Point Of View

Service Shouldn’t Start When Something Breaks.

A Break-Fix Vendor

  • Waits for a service call
  • Bills every visit separately
  • Leaves supplies to you
  • No visibility into fleet performance

Partnering With RPG

  • Monitors equipment and prevents failures
  • Predictable plans or cost-per-copy pricing
  • Automated supply ordering and delivery
  • Performance benchmarks and improvement
  • Training for new and existing staff

From ad-hoc repairs to full-scale maintenance contracts, our flexible options keep your business running without interruption — and we use only branded supplies and parts.

Need prints produced for you? See Printing Services →

Who We Service

From wide-format plotters and scanners to office printers and MFPs.

Architecture & Engineering

Wide-format printers and scanners for plans, drawings and renderings.

Construction

Plan-room and jobsite trailer printers and plotters.

Print Shops & Reprographics

Production wide-format and PageWide XL systems.

Education

Campus office printers, MFPs and wide-format devices.

Healthcare

Office printers and MFPs at clinics and facilities.

Corporate & Legal Offices

Office printers, MFPs and toner supply.

FAQs – Common Questions

Which printer brands do you service?
We service most makes, models, and types of printers from major manufacturers, including HP, Xerox, KIP, and Océ.
How do I schedule a repair?
Schedule repairs through our website, by email, or by phone. Submit a service request here.
What does the Comprehensive Service Plan include?
Service, labor, parts, and supplies at a competitive monthly rate — plus free delivery, setup, basic installation, and training.
How does Cost Per Copy work?
It’s a pay-as-you-go model, ideal for small offices or lower print volumes: reliable equipment with a minimal per-copy fee.
Do you use genuine parts and supplies?
Yes. We use only branded supplies and parts for all repairs and maintenance, and all replacement toner is branded and new.
Do you train our staff?
Yes. We provide thorough operator training with every installation, plus refresher courses and specialized training for new staff members.

Need Service Now?

Get professional help from our certified technicians, or talk to us about a customized service plan — no commitment.

  • Rapid-response repair requests
  • Service plan and cost-per-copy quotes
  • Automated supply ordering setup

Or call (800) 521-6319 · sales@rpg.com

Our Partners Include

  • HP
  • Xerox
  • Canon
  • Epson
  • Mutoh
  • Leica Geosystems
  • Argos
  • Printerpoint
  • Sihl
  • Mactac
  • NASPO ValuePoint

Let’s Optimize Your Printing

Whether you need immediate service or a customized quote, our certified technicians are here to help.

Contact Us
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