I have been praising your employees lately, but today I specifically want you to know that Jessica Palma finally resolved an issue in our Fairfax office that has been creeping for quite some time. She addressed the issue positively and respectfully, and patiently worked with on-site ADTEK staff using her noggin! I have thanked her, but today her efforts have made a great positive impact on your customer service.
Veronica is always professional and helpful. She is very adept at handling emergency situations.
Tom was very helpful just now. Thanks to RPG the completed registration is up on the screen in our office. Thanks Tom & team!
RPG’s service technician was a professional throughout the entire process and was very helpful. Great technician that put in the time necessary to get our machine up and running like it should be. He didn’t take short cuts.
These guys are the best! They are patient, helpful, find errors, flexible, and do excellent work. We are lucky to have them.
The BEST! Extremely professional yet still make it seem like you are talking to a friend. I thoroughly enjoy when I have to order paper and get to talk to the staff. They are super friendly and the paper was delivered the next day.
RPG’s response time was amazing. Edwin did an amazing job. He is a really nice, helpful man. He fixed a squirrelly IP address issue that I would never have been able to resolve.
Great service. Everyone I have encountered from Accounting to Service/Customer Service has been very helpful and quickly responds.
