Privacy Policy

RPG’s privacy policy has been compiled to better serve those who are concerned with how their Personally Identifiable Information (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your PII in accordance with our website.

What personal information do we collect from people that visit our website, blog or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter or enter information on our site.

How do we use your information?

We may use the information to personalize user’s experience and deliver the type of content and product offerings in which you are most interested, and improve our website in order to better serve you.

How do we protect visitor’s information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order and enters, submits, or accesses their information, to maintain the safety of your personal information.

For your convenience we may store your credit card information longer than 30 days in order to expedite future orders, and to automate the billing process.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your browser (per your settings) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They also help us understand your preferences from previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. This is done through your browser settings. Your browser’s Help menu is a tool to learn the correct way to modify your cookies.

If you disable cookies, some features will be deactivated. It won’t affect the user’s experience and it might make your site experience more efficient, but some of our services will not function properly. However, you can still place orders.

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

Third Party Links

We do not include or offer third party products or services on our website.

Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. Please visit Google’s Ad Policy for further information.

We use Google AdSense Advertising on our website.

Google, as a third party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on their visit to our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

We have implemented the following:

  • Demographics and Interests Reporting
  • DoubleClick Platform Integration

We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.

Opting Out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt-out browser add on.

 Children Online Privacy Protection Act (COPPA)

When it comes to the collection of personal information from children under the age of 13, parents are in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under the age of 13.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States. The concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice principles is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will notify the user(s) via email within 1 business day, should a data breach occur.

We also agree to the individual redress principle. The individual redress principle requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

CAN-SPAM Act

The CAN-SPAM Act is a law that sets rules for commercial email, establishes requirements for commercial messages.  It gives recipients the right to stop emails from being sent to them, and spells out tough penalties for violations.

To be in accordance with the CAN-SPAM Act, we agree that if at any time you would like to unsubscribe from receiving future emails, you can email us at info@rpg.com and we will promptly remove you from ALL correspondence.

Contact RPG

If you have any questions regarding our privacy policy you may contact us via info@rpg.com or  (800) 521-6319.